# Errors

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

```json
{
  "code": -1121,
  "msg": "Invalid symbol."
}
```

#### General Server or Network Issues

| **Code** | **Description**                                                                                                                                                                |
| -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| -1000    | An unknown error occurred while processing the request.                                                                                                                        |
| -1001    | Internal error; unable to process your request. Please try again.                                                                                                              |
| -1002    | You are not authorized to execute this request. API Key is required.                                                                                                           |
| -1003    | Requests exceed the limit too frequently.                                                                                                                                      |
| -1004    | You are not authorized to execute this request. User does not exist.                                                                                                           |
| -1006    | An unexpected response was received from the message bus. Execution status unknown. Please report to Customer service.                                                         |
| -1007    | Timeout waiting for response from backend server. Send status unknown; execution status unknown.                                                                               |
| -1014    | Unsupported order combination.                                                                                                                                                 |
| -1015    | Too many new orders.                                                                                                                                                           |
| -1016    | This service is no longer available.                                                                                                                                           |
| -1017    | We recommend attaching Content-Type to all request headers and setting it to application/json.                                                                                 |
| -1020    | This operation is not supported.                                                                                                                                               |
| -1021    | Timestamp for this request is outside of the recvWindow. Timestamp was 1000ms ahead of the server's time. Please check the difference between your local time and server time. |
| -1022    | Signature for this request is not valid.                                                                                                                                       |
| -1023    | You are not authorized to execute this request. X-CH-TS is recommended in all request headers.                                                                                 |
| -1024    | You are not authorized to execute this request. X-CH-SIGN is recommended in the request header.                                                                                |

#### Request Issues

| **Code** | **Description**                                                                          |
| -------- | ---------------------------------------------------------------------------------------- |
| -1100    | Illegal characters found in a parameter.                                                 |
| -1101    | Too many parameters sent for this endpoint.                                              |
| -1102    | A mandatory parameter was not sent, was empty/null, or malformed.                        |
| -1103    | An unknown parameter was sent. Each request requires at least one parameter (Timestamp). |
| -1104    | Not all sent parameters were read. Read '%s' parameter(s) but was sent '%s'.             |
| -1105    | A parameter was empty. Parameter '%s' was empty.                                         |
| -1106    | A parameter was sent when not required. Parameter '%s' sent when not required.           |
| -1111    | Precision is over the maximum defined for this asset.                                    |
| -1112    | No orders on book for symbol.                                                            |
| -1116    | Invalid orderType. ORDER\_TYPE values are LIMIT or MARKET.                               |
| -1117    | Invalid side. ORDER\_SIDE values are BUY or SELL.                                        |
| -1118    | New client order ID was empty.                                                           |
| -1121    | Invalid symbol.                                                                          |
| -1136    | Order volume lower than the minimum.                                                     |
| -1138    | Order price exceeds permissible range.                                                   |
| -1139    | This trading pair does not support market trading.                                       |
| -1145    | This order type does not support cancellation.                                           |
| -2013    | Order does not exist.                                                                    |
| -2015    | Invalid API-key, IP, or permissions for action.                                          |
| -2016    | Transaction is frozen.                                                                   |
| -2017    | Insufficient balance.                                                                    |


---

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