⁉ī¸Errors

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

{
  "code": -1121,
  "msg": "Invalid symbol."
}

General Server or Network Issues

Code

Description

-1000

An unknown error occurred while processing the request.

-1001

Internal error; unable to process your request. Please try again.

-1002

You are not authorized to execute this request. API Key is required.

-1003

Requests exceed the limit too frequently.

-1004

You are not authorized to execute this request. User does not exist.

-1006

An unexpected response was received from the message bus. Execution status unknown. Please report to Customer service.

-1007

Timeout waiting for response from backend server. Send status unknown; execution status unknown.

-1014

Unsupported order combination.

-1015

Too many new orders.

-1016

This service is no longer available.

-1017

We recommend attaching Content-Type to all request headers and setting it to application/json.

-1020

This operation is not supported.

-1021

Timestamp for this request is outside of the recvWindow. Timestamp was 1000ms ahead of the server's time. Please check the difference between your local time and server time.

-1022

Signature for this request is not valid.

-1023

You are not authorized to execute this request. X-CH-TS is recommended in all request headers.

-1024

You are not authorized to execute this request. X-CH-SIGN is recommended in the request header.

Request Issues

Code

Description

-1100

Illegal characters found in a parameter.

-1101

Too many parameters sent for this endpoint.

-1102

A mandatory parameter was not sent, was empty/null, or malformed.

-1103

An unknown parameter was sent. Each request requires at least one parameter (Timestamp).

-1104

Not all sent parameters were read. Read '%s' parameter(s) but was sent '%s'.

-1105

A parameter was empty. Parameter '%s' was empty.

-1106

A parameter was sent when not required. Parameter '%s' sent when not required.

-1111

Precision is over the maximum defined for this asset.

-1112

No orders on book for symbol.

-1116

Invalid orderType. ORDER_TYPE values are LIMIT or MARKET.

-1117

Invalid side. ORDER_SIDE values are BUY or SELL.

-1118

New client order ID was empty.

-1121

Invalid symbol.

-1136

Order volume lower than the minimum.

-1138

Order price exceeds permissible range.

-1139

This trading pair does not support market trading.

-1145

This order type does not support cancellation.

-2013

Order does not exist.

-2015

Invalid API-key, IP, or permissions for action.

-2016

Transaction is frozen.

-2017

Insufficient balance.

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