⁉️Errors

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

{
  "code": -1121,
  "msg": "Invalid symbol."
}

General Server or Network Issues

Code	Description
-1000	An unknown error occurred while processing the request.
-1001	Internal error; unable to process your request. Please try again.
-1002	You are not authorized to execute this request. API Key is required.
-1003	Requests exceed the limit too frequently.
-1004	You are not authorized to execute this request. User does not exist.
-1006	An unexpected response was received from the message bus. Execution status unknown. Please report to Customer service.
-1007	Timeout waiting for response from backend server. Send status unknown; execution status unknown.
-1014	Unsupported order combination.
-1015	Too many new orders.
-1016	This service is no longer available.
-1017	We recommend attaching Content-Type to all request headers and setting it to application/json.
-1020	This operation is not supported.
-1021	Timestamp for this request is outside of the recvWindow. Timestamp was 1000ms ahead of the server's time. Please check the difference between your local time and server time.
-1022	Signature for this request is not valid.
-1023	You are not authorized to execute this request. X-CH-TS is recommended in all request headers.
-1024	You are not authorized to execute this request. X-CH-SIGN is recommended in the request header.

Request Issues

Code	Description
-1100	Illegal characters found in a parameter.
-1101	Too many parameters sent for this endpoint.
-1102	A mandatory parameter was not sent, was empty/null, or malformed.
-1103	An unknown parameter was sent. Each request requires at least one parameter (Timestamp).
-1104	Not all sent parameters were read. Read '%s' parameter(s) but was sent '%s'.
-1105	A parameter was empty. Parameter '%s' was empty.
-1106	A parameter was sent when not required. Parameter '%s' sent when not required.
-1111	Precision is over the maximum defined for this asset.
-1112	No orders on book for symbol.
-1116	Invalid orderType. ORDER_TYPE values are LIMIT or MARKET.
-1117	Invalid side. ORDER_SIDE values are BUY or SELL.
-1118	New client order ID was empty.
-1121	Invalid symbol.
-1136	Order volume lower than the minimum.
-1138	Order price exceeds permissible range.
-1139	This trading pair does not support market trading.
-1145	This order type does not support cancellation.
-2013	Order does not exist.
-2015	Invalid API-key, IP, or permissions for action.
-2016	Transaction is frozen.
-2017	Insufficient balance.